LiveChat alternativeLiveChat sells the chat per agent and the chatbot as a second product from $52 a month. Sellio is one workspace price with the inbox, the channels and the AI agent together.
No credit card. Live in minutes.
LiveChat · Team$245/mo
5 agents × $49, billed yearly
Plus ChatBot from $52/mo if you want AI answering; Starter at $95/mo keeps only 60 days of history.
Text Intelligence (copilot, suggestions, summaries) included. The ChatBot product is separate, from $52 a month yearly.
$45/mo
$45 for the workspace, up to 5 seats, 2 AI agents and 3 channels
Essentials is $95/mo for 10 seats, 5 channels and analytics; Plus is $295/mo for 50 seats.
AI is metered from the included credit, about five cents a conversation, with a daily answer limit and a monthly token limit you set. The free plan has two seats and no trial clock. See every plan.
Questions about Sellio billing: How the 7-day trial worksWhat counts as a seatCancel anytime.
LiveChat figures read from LiveChat’s pricing page on 2026-09-06. Per agent per month; yearly and monthly rates. No free plan. Prices change; confirm on the vendor page before deciding.
Fifteen things a support team checks before switching. A dash means the product does part of it or charges extra for it.
| Feature | Sellio | LiveChat |
|---|---|---|
| Pricing model | Per workspace; seats and channels are plan limits | Per agent; ChatBot is a separate product. |
| Free plan | 2 seats, 1 channel, 1 AI agent, no trial clock | 14-day trial. |
| Website live chat | One script tag; guides for HTML, React, Next.js and more | The core product. |
| Email in the inbox | From Mini: forward your support address; reply from the thread | Via marketplace integration. |
From Mini: WhatsApp Business API, several agents on one number | Via marketplace integration. | |
| Instagram DMs | From Mini: Instagram DMs beside web chat | Via marketplace integration. |
| Telegram | From Mini: paste a bot token; the webhook is set for you | Not listed. |
| Slack, Discord, Teams (two-way) | From Mini: two-way threads; a reply there reaches the customer | Slack integration. |
| AI agent trained on your docs | Crawl your site, upload PDFs and FAQs; answers only from those | ChatBot, a separate subscription. |
| How AI is billed | Metered from an included credit, with caps you set | From $52/mo for ChatBot; copilot included. |
| AI hands off to a person | On low confidence, a keyword, or a teammate taking over | ChatBot transfers to agents. |
| Tickets | On Plus: raise from any chat; customer, back-office and tracker | HelpDesk is a separate product. |
| Visual workflow automation | From Mini: 11 triggers, 18 actions, no code | Routing rules; flows live in ChatBot. |
| Analytics and CSAT | From Essentials: response times, resolution, CSAT; topics and email reports on Plus | Reports and ratings. |
| Desktop app (Windows, macOS) | Native Windows and macOS apps | Mac and Windows apps. |
Inbox, widget, channels, AI agent and automations for $45 a month on Mini. No second subscription for the bot.
Crawl your site, upload PDFs; the agent answers from them and hands over when unsure. No flow to script.
WhatsApp, Instagram and Telegram are built in, not marketplace add-ons.
No 60-day cap.
Raise a ticket from a chat when work continues; no separate HelpDesk product.
Windows and macOS with notifications.
Export from LiveChat Reports; import contacts into Sellio from CSV.
Replace the LiveChat snippet with Sellio's script tag; set greeting, colours and the pre-chat form.
Add your website and help pages as sources instead of rebuilding a bot flow.
WhatsApp, Instagram, Telegram and email from Settings.
Yes for most small teams. For five agents, LiveChat Team is $245 a month before the ChatBot subscription. Sellio Mini is $45 for the workspace.
Compare the plans on the pricing page.
Still have a question? Contact us or browse the docs.
Bring website chat, WhatsApp, Instagram, Telegram and email into one place your whole team can work from, with an AI agent when you are ready.
No credit card required
