Front alternativeFront's Starter plan is one channel type per seat, and omnichannel starts at $65 a seat. Sellio offers chat, email, WhatsApp, Instagram and Telegram on every plan from Mini, with 3 channel slots on Mini and 5 on Essentials, priced per workspace.
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Front · Professional$325/mo
5 seats × $65, billed yearly
Plus $100/mo for Copilot on five seats. Starter at $125/mo allows one channel type only.
Autopilot AI agent from $0.05 per conversation; Copilot $20 per seat per month and Smart QA $20 per seat (included on Enterprise).
$45/mo
$45 for the workspace, up to 5 seats, 2 AI agents and 3 channels
Essentials is $95/mo for 10 seats, 5 channels and analytics; Plus is $295/mo for 50 seats.
AI is metered from the included credit, about five cents a conversation, with a daily answer limit and a monthly token limit you set. The free plan has two seats and no trial clock. See every plan.
Questions about Sellio billing: How the 7-day trial worksWhat counts as a seatCancel anytime.
Front figures read from Front’s pricing page on 2026-09-06. Per seat per month, billed yearly. Seat caps per plan. Prices change; confirm on the vendor page before deciding.
Fifteen things a support team checks before switching. A dash means the product does part of it or charges extra for it.
| Feature | Sellio | Front |
|---|---|---|
| Pricing model | Per workspace; seats and channels are plan limits | Per seat; channels tiered; AI add-ons per seat. |
| Free plan | 2 seats, 1 channel, 1 AI agent, no trial clock | 14-day trial. |
| Website live chat | One script tag; guides for HTML, React, Next.js and more | Chat channel; Starter allows one channel type. |
| Email in the inbox | From Mini: forward your support address; reply from the thread | The core of the product. |
From Mini: WhatsApp Business API, several agents on one number | Professional and up, via add-on. | |
| Instagram DMs | From Mini: Instagram DMs beside web chat | Professional and up. |
| Telegram | From Mini: paste a bot token; the webhook is set for you | Not a channel. |
| Slack, Discord, Teams (two-way) | From Mini: two-way threads; a reply there reaches the customer | Slack and Teams integrations. |
| AI agent trained on your docs | Crawl your site, upload PDFs and FAQs; answers only from those | Autopilot. |
| How AI is billed | Metered from an included credit, with caps you set | From $0.05 per conversation; Copilot $20 per seat. |
| AI hands off to a person | On low confidence, a keyword, or a teammate taking over | Routes to teammates. |
| Tickets | On Plus: raise from any chat; customer, back-office and tracker | Conversations with tags and status. |
| Visual workflow automation | From Mini: 11 triggers, 18 actions, no code | Rules engine; visual on higher plans. |
| Analytics and CSAT | From Essentials: response times, resolution, CSAT; topics and email reports on Plus | Analytics on Professional and up. |
| Desktop app (Windows, macOS) | Native Windows and macOS apps | Mac and Windows apps. |
Chat, email, WhatsApp, Instagram and Telegram are all available from Mini, with 3 channel slots on Mini and 5 on Essentials. Front's Starter is one channel type.
Front Professional for five is $325 a month. Sellio Mini is $45; Essentials $95 for ten seats.
On-brand chat widget with pre-chat form, help center and CSAT built in.
Trained on your docs, capped by you, with clean handoff to a person.
When work continues after the reply, raise a ticket with a state and owner.
Windows and macOS with notifications.
Front exports contacts as CSV; import them into Sellio Contacts with the mapper.
Repoint the forwarding rule to Sellio's inbound address.
WhatsApp, Instagram and Telegram connect from Settings in a few minutes each.
Assignment, tagging and out-of-hours replies are three workflows in the builder.
Yes. For a support team that needs chat and messaging as much as email, Sellio offers every channel type from Mini and adds a widget, an AI agent and, on Plus, tickets.
See the widget on the chat widget page.
Still have a question? Contact us or browse the docs.
Bring website chat, WhatsApp, Instagram, Telegram and email into one place your whole team can work from, with an AI agent when you are ready.
No credit card required
