Grounded, not generated
Crawl your site, add a sitemap, upload PDFs and Word files, write FAQs. The agent answers from that content and says so when it cannot.
AI chatbot
An AI chatbot for customer service that only answers from your docs
A customer service chatbot is only useful if it is right. Sellio's AI agent answers website chat from the content you import and nothing else, hands over the moment it is unsure, and costs about five cents a conversation from a credit you cap.
No credit card. Live in minutes.
What separates it from a scripted bot
Handoff with history
Low confidence, a keyword you choose, or a teammate taking control: the agent stops and the person sees everything it said.
Asks how it went
After a quiet spell it sends a rating request, so CSAT covers AI conversations too.
Turns a chat into a ticket
When the conversation needs follow-up, the agent offers to raise a ticket.
Voice, if you want it
Visitors can speak to the widget and hear the answer read back, with a daily cap you set.
Cost with a ceiling
A daily answer limit and a monthly token limit. Past either, the fallback message goes out and a person takes over.
Training and turning on
- Step 1
Create an agent
Name it, pick a model, set the tone.
- Step 2
Add sources
Your website, a sitemap, documents, FAQs. Refresh on a schedule so it never goes stale.
- Step 3
Test, cap, launch
Try it in the playground, set the limits and the fallback, and let it take the first reply on your widget.
FAQ
AI chatbot questions
An AI agent. It reads your content and writes an answer rather than following a fixed flow, and the workflow builder can still add buttons and rules around it.
- Grounded in what you import: crawled pages, documents, FAQs and pasted text, nothing else.
- Scripted paths where you want them: a workflow can open with buttons and hand the rest to the agent.
- It says so when it cannot answer, then hands the conversation to a person.
Build the flow on the chatbot builder page.
Still have a question? Contact us or browse the docs.
A chatbot that knows your product and knows when to stop.
Grounded answers on website chat, clean handoff, and a bill you cap.
No credit card required