tawk.to alternativetawk.to's chat is free and its add-ons cost $29 a month each. Sellio's inbox, widget and a first AI agent are free too; paid plans add channels and automations from Mini, analytics from Essentials and tickets on Plus, for one workspace price.
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tawk.to · Free + add-ons$58/mo+
$0 for chat, $29 to remove branding, $29+ for AI Assist
Unlimited agents on the free chat.
AI Assist from $29 a month, with a small free tier.
$45/mo
$45 for the workspace, up to 5 seats, 2 AI agents and 3 channels
Essentials is $95/mo for 10 seats, 5 channels and analytics; Plus is $295/mo for 50 seats.
AI is metered from the included credit, about five cents a conversation, with a daily answer limit and a monthly token limit you set. The free plan has two seats and no trial clock. See every plan.
Questions about Sellio billing: How the 7-day trial worksWhat counts as a seatCancel anytime.
tawk.to figures read from tawk.to’s pricing page on 2026-09-06. Free live chat; paid add-ons per feature. Prices change; confirm on the vendor page before deciding.
Fifteen things a support team checks before switching. A dash means the product does part of it or charges extra for it.
| Feature | Sellio | tawk.to |
|---|---|---|
| Pricing model | Per workspace; seats and channels are plan limits | Free chat; add-ons per feature. |
| Free plan | 2 seats, 1 channel, 1 AI agent, no trial clock | Unlimited agents. |
| Website live chat | One script tag; guides for HTML, React, Next.js and more | The product. |
| Email in the inbox | From Mini: forward your support address; reply from the thread | Ticketing by email on the free plan. |
From Mini: WhatsApp Business API, several agents on one number | Messaging channels in beta. | |
| Instagram DMs | From Mini: Instagram DMs beside web chat | Messaging channels in beta. |
| Telegram | From Mini: paste a bot token; the webhook is set for you | Beta. |
| Slack, Discord, Teams (two-way) | From Mini: two-way threads; a reply there reaches the customer | Not offered. |
| AI agent trained on your docs | Crawl your site, upload PDFs and FAQs; answers only from those | AI Assist from $29/mo, trained on the knowledge base. |
| How AI is billed | Metered from an included credit, with caps you set | Add-on subscription. |
| AI hands off to a person | On low confidence, a keyword, or a teammate taking over | Hands to agents. |
| Tickets | On Plus: raise from any chat; customer, back-office and tracker | Basic email tickets. |
| Visual workflow automation | From Mini: 11 triggers, 18 actions, no code | Triggers. |
| Analytics and CSAT | From Essentials: response times, resolution, CSAT; topics and email reports on Plus | Basic reporting. |
| Desktop app (Windows, macOS) | Native Windows and macOS apps | Desktop apps. |
WhatsApp, Instagram, Telegram and email land beside web chat. tawk.to's messaging channels are still in beta.
Crawl your site and upload documents; the agent answers from them, hands over when unsure, and is capped by you.
Raise tickets from chats; route, tag and reply automatically on a canvas.
Response times, resolution, CSAT, topics and AI handoff rate.
New chats open threads in Slack, Discord or Teams; replies there go back to the visitor.
Windows and macOS with notifications.
Export from tawk.to's contacts; import into Sellio.
Replace the tawk.to snippet with Sellio's script tag.
Point the AI at your site and help pages.
WhatsApp, Instagram, Telegram and email from Settings.
Yes, for a small team. The inbox and widget are free for two seats with one channel and one AI agent, with no trial clock.
Compare every plan on the pricing page.
Still have a question? Contact us or browse the docs.
Bring website chat, WhatsApp, Instagram, Telegram and email into one place your whole team can work from, with an AI agent when you are ready.
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