Crisp alternativeCrisp and Sellio share the same plan ladder: free, then $45, $95 and $295 a month per workspace. The difference is what each does with it. Crisp goes wide on channels; Sellio goes deep on the AI agent, tickets, automation and analytics.
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Crisp · Mini$55/mo
$45 for 4 seats + $10 for the fifth
Sellio Mini includes five seats at $45.
AI credits included: $5 on Mini, $25 on Essentials, $75 on Plus.
$45/mo
$45 for the workspace, up to 5 seats, 2 AI agents and 3 channels
Essentials is $95/mo for 10 seats, 5 channels and analytics; Plus is $295/mo for 50 seats.
AI is metered from the included credit, about five cents a conversation, with a daily answer limit and a monthly token limit you set. The free plan has two seats and no trial clock. See every plan.
Questions about Sellio billing: How the 7-day trial worksWhat counts as a seatCancel anytime.
Crisp figures read from Crisp’s pricing page on 2026-09-06. Per workspace per month, seats included per plan, extra seats $10 on Mini and Essentials. Prices change; confirm on the vendor page before deciding.
Fifteen things a support team checks before switching. A dash means the product does part of it or charges extra for it.
| Feature | Sellio | Crisp |
|---|---|---|
| Pricing model | Per workspace; seats and channels are plan limits | Per workspace, seats included per plan. |
| Free plan | 2 seats, 1 channel, 1 AI agent, no trial clock | 2 seats, 100 profiles. |
| Website live chat | One script tag; guides for HTML, React, Next.js and more | Yes. |
| Email in the inbox | From Mini: forward your support address; reply from the thread | Yes. |
From Mini: WhatsApp Business API, several agents on one number | Yes. | |
| Instagram DMs | From Mini: Instagram DMs beside web chat | Yes. |
| Telegram | From Mini: paste a bot token; the webhook is set for you | Yes. |
| Slack, Discord, Teams (two-way) | From Mini: two-way threads; a reply there reaches the customer | Slack integration. |
| AI agent trained on your docs | Crawl your site, upload PDFs and FAQs; answers only from those | AI agent on Plus; MagicReply on lower plans. |
| How AI is billed | Metered from an included credit, with caps you set | Included credits, same amounts as Sellio. |
| AI hands off to a person | On low confidence, a keyword, or a teammate taking over | Yes. |
| Tickets | On Plus: raise from any chat; customer, back-office and tracker | Conversations with status; no ticket object. |
| Visual workflow automation | From Mini: 11 triggers, 18 actions, no code | Bot builder. |
| Analytics and CSAT | From Essentials: response times, resolution, CSAT; topics and email reports on Plus | Analytics on Essentials and up. |
| Desktop app (Windows, macOS) | Native Windows and macOS apps | Desktop and mobile apps. |
Crawl, sitemap, documents and FAQs, with daily and monthly caps and a fallback message. Handoff on low confidence or a keyword.
Customer, back-office and tracker tickets linked to the conversation, raised by a person, a workflow or the AI.
11 triggers and 18 actions on a canvas, including ask-with-buttons and let-the-AI-answer.
Automation, involvement and resolution rates, topics, AI handoff reasons, targets and scheduled reports.
Visitors can speak and hear the AI's answer read back.
Windows and macOS with notifications and an unread badge.
Crisp exports contacts as CSV; import into Sellio with the mapper.
Add your Crisp help center URL as a website source; the AI agent answers from it while you move articles.
Replace the Crisp snippet with Sellio's script tag.
WhatsApp, Instagram, Telegram and email from Settings.
Both price the workspace rather than the seat, in the same tiers: free, then $45, $95 and $295 a month. The choice is about depth versus breadth, not price.
Sellio's plan limits are on the pricing page.
Still have a question? Contact us or browse the docs.
Bring website chat, WhatsApp, Instagram, Telegram and email into one place your whole team can work from, with an AI agent when you are ready.
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