Zendesk pricingZendesk's published annual-billing rates are $19, $55 and $115 per agent per month; Enterprise is quoted. Five agents on Suite Team cost $275 a month before AI usage and add-ons. Compare the plans and calculate your team's bill below.
Published by Sellio, a competing support platform. Figures are USD on annual billing; usage, taxes and add-ons are separate. Check Zendesk's current rates.
Zendesk’s plans, as printedPer agent per month, billed yearly. Monthly billing is available at a higher rate the page does not print. 14-day trial of Suite Professional; no free plan.
| Plan | Per agent, yearly | What it is for |
|---|---|---|
| Support Team | $19/mo | Email and ticketing only; no messaging or live chat. |
| Suite Team | $55/mo | Adds messaging, live chat, voice and AI agents. |
| Suite Professional | $115/mo | Adds SLAs, skills-based routing and richer analytics. |
Zendesk's pricing page says AI agents are priced per automated resolution and does not print the rate. $1.50 is the figure Zendesk has quoted publicly; change it to what your quote says.
Read from Zendesk’s pricing page on 2026-09-06. Prices change; confirm on the vendor page before deciding.
Yearly-billing rates from Zendesk’s pricing page on 2026-09-06, next to Sellio’s plan for the same number of seats. Change any figure.
Zendesk · Suite Team$725/mo
Yearly billing; monthly billing costs more. Zendesk's pricing page says AI agents are priced per automated resolution and does not print the rate. $1.50 is the figure Zendesk has quoted publicly; change it to what your quote says.
$55/mo
About $0.05 per AI conversation past the included credit, with a daily and monthly cap you set. Yearly billing takes 20% off. See every plan.
Questions about Sellio billing: How the 7-day trial worksWhat counts as a seatCancel anytime.
$55 per agent is the annual-contract rate. Month-to-month costs more and the page does not print it; ask before assuming.
The $19 plan is email and tickets. Live chat, WhatsApp, Instagram and AI agents start at Suite Team, $55.
Every automated resolution is billed separately from the seats. A good AI month is a bigger invoice.
$55 plus $50 is $105 per agent per month before any resolutions.
Voice, workforce tools and advanced analytics are separate lines. Read the add-on table before you budget.
Sellio bills the workspace: $45 for five seats, $95 for ten, $295 for fifty, with an AI credit included and caps you set.
Anyone who replies needs a seat. Chat or messaging means Suite Team or above.
Take your monthly conversations and the share the AI could close alone. Multiply by the per-resolution rate.
Copilot per agent, voice if you need it. Then compare with a flat workspace price.
From $19 per agent per month on Support Team to $115 on Suite Professional, billed yearly. A five-person team on Suite Team pays $275 a month before AI resolutions and add-ons.
Compare with a flat workspace price on the Sellio pricing page.
Still have a question? Contact us or browse the docs.
Sellio bills the workspace, not the seat: $45 for five, $95 for ten, $295 for fifty, with an AI credit included and limits you set.
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