DriftDrift alternative

A Drift alternative for teams that used it for support

Drift was built for sales and marketing, priced from $2,500 a month, and its pricing page now redirects to Salesloft. If your team used Drift's chat for support, Sellio does that part for a small team's budget.

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What a five-person team pays

DriftDrift · Premium

$2,500/mo

one annual contract, from $2,500 a month

Drift was never priced per support agent; the contract covers the whole revenue team.

  • Premium · billed yearlyfrom $2,500/mo
  • Advancedcustom
  • Enterprisecustom

AI features are part of the Salesloft platform and priced by contract.

Sellio · Mini

$45/mo

$45 for the workspace, up to 5 seats, 2 AI agents and 3 channels

Essentials is $95/mo for 10 seats, 5 channels and analytics; Plus is $295/mo for 50 seats.

AI is metered from the included credit, about five cents a conversation, with a daily answer limit and a monthly token limit you set. The free plan has two seats and no trial clock. See every plan.

Questions about Sellio billing: How the 7-day trial worksWhat counts as a seatCancel anytime.

Drift figures read from Drift’s pricing page on 2026-09-06. Drift's pricing page redirects to Salesloft. Published figures come from third-party summaries and Salesloft's own materials; Salesloft has announced the product is being wound down. Treat them as indicative and confirm on the vendor page.

Sellio and Drift, side by side

Fifteen things a support team checks before switching. A dash means the product does part of it or charges extra for it.

Feature comparison of Sellio and Drift
FeatureSellioDriftDrift
Pricing model
Per workspace; seats and channels are plan limits
Annual platform contract from $2,500/mo.
Free plan
2 seats, 1 channel, 1 AI agent, no trial clock
Sales-led only.
Website live chat
One script tag; guides for HTML, React, Next.js and more
The core of the product, aimed at lead capture.
Email in the inbox
From Mini: forward your support address; reply from the thread
Sales email sequences; not a support inbox.
WhatsApp
From Mini: WhatsApp Business API, several agents on one number
Not a channel.
Instagram DMs
From Mini: Instagram DMs beside web chat
Not a channel.
Telegram
From Mini: paste a bot token; the webhook is set for you
Not a channel.
Slack, Discord, Teams (two-way)
From Mini: two-way threads; a reply there reaches the customer
Slack notifications for sales alerts.
AI agent trained on your docs
Crawl your site, upload PDFs and FAQs; answers only from those
AI for qualification and booking rather than support answers.
How AI is billed
Metered from an included credit, with caps you set
By contract.
AI hands off to a person
On low confidence, a keyword, or a teammate taking over
Routes to reps.
Tickets
On Plus: raise from any chat; customer, back-office and tracker
No ticketing.
Visual workflow automation
From Mini: 11 triggers, 18 actions, no code
Playbooks for lead routing.
Analytics and CSAT
From Essentials: response times, resolution, CSAT; topics and email reports on Plus
Pipeline and conversion reporting; no CSAT.
Desktop app (Windows, macOS)
Native Windows and macOS apps
Browser and mobile.

Where Drift is the better fit

  • Account-based routing, meeting booking and pipeline features that a support tool does not attempt.
  • Deep integration with Salesloft's sales engagement suite.

Other comparisons

Why support teams move from Drift

Support pricing, not a revenue-team contract

Sellio starts free and goes to $45, $95 and $295 a month for the workspace.

The chat widget, done for support

One script tag, on-brand, pre-chat form, help center inside the widget, file and voice messages.

An AI agent trained on your docs

Crawl your site and upload documents; the agent answers from them and hands over when unsure.

Channels beyond the website

WhatsApp, Instagram, Telegram and email in the same inbox.

Tickets and workflows

Raise a ticket from a chat; route, tag and reply automatically with a visual builder.

A product with a roadmap

Drift is being folded into Salesloft. Sellio ships weekly.

Moving from Drift in an afternoon

  1. Step 1

    Export contacts

    Pull the contact list from Drift or from the CRM it synced to, and import the CSV into Sellio Contacts.

  2. Step 2

    Swap the widget

    Replace the Drift snippet with Sellio's script tag. Set the greeting, pre-chat form and brand colours in Settings.

  3. Step 3

    Point the AI at your content

    Add your website and help articles as knowledge sources; the agent starts answering the questions the chat used to route to a rep.

  4. Step 4

    Keep sales in the loop

    Route pricing and demo conversations to a Slack channel your sales team already watches; replies there go back to the visitor.

Choose a Drift replacement by the job it needs to do

Replacing a support widget is a different project from replacing a sales-conversion workflow. Sellio is a support option, not a like-for-like replacement for every sales feature.

  1. 01

    If your priority is customer support

    Trial website chat, shared ownership, help content, tickets and escalation. Check whether agents can resolve a real enquiry without returning to the old tool.

  2. 02

    If your priority is sales qualification

    Inventory meeting booking, account-based routing, CRM synchronization and campaign attribution. Require a demonstration of each before choosing a replacement.

  3. 03

    Plan the cutover before cancelling

    Confirm contract dates and export access with your vendor. Pilot on one page, preserve required records, recreate routing and keep a rollback path for the website snippet.

FAQ

Drift or Sellio: the questions teams ask

Drift's own pricing page redirects to Salesloft, and Salesloft has announced the product is being wound down in favour of its successor. Check your contract for your own dates.

  • These figures are unverified: they come from third-party summaries and Salesloft's own materials, not a live Drift pricing page.
  • If you used Drift for support chat, Sellio replaces that part: a chat widget, a shared inbox and an AI agent on website chat.
  • Sales features are not replaced. Pipeline, meeting booking and ABM are not what Sellio does.

See what the widget covers on the chat widget page.

Still have a question? Contact us or browse the docs.

Every channel. One inbox. One price.

Bring website chat, WhatsApp, Instagram, Telegram and email into one place your whole team can work from, with an AI agent when you are ready.

No credit card required