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A greeting, an out-of-hours note, an expected reply time that reads your schedule.
Chatbot builder
A no-code chatbot builder for support conversations
Some questions want a script and some want an answer. Sellio's builder gives you both on one canvas: buttons and rules for the paths you know, and a node that hands the reply to an AI agent trained on your content for everything else.
No credit card. Live in minutes.
Nodes on the canvas
Ask with buttons
Up to three answers. The customer taps; the flow branches.
Ask and wait
Ask in their own words, wait for the reply, and save it onto the contact, for example the company name or the plan.
Let the AI answer
Hand the reply to your AI agent for questions your content covers.
Route and label
Assign to a teammate or team, add tags, set priority, add a note.
Raise a ticket, snooze, wait, close
Turn the chat into tracked work, park it, pause the flow, or resolve it.
Building your first flow
- Step 1
Start from a template
A greeting that asks what the visitor needs, with three buttons.
- Step 2
Branch each answer
Billing goes to the billing team; how-to goes to the AI agent; something else waits for a person.
- Step 3
Set the timeout
Decide how long to wait on a question before giving up, and whether to close the conversation.
FAQ
Chatbot builder questions
Both. Buttons and rules where you want control, and a node that hands the reply to the AI agent where you want an answer from your content.
- Script the known paths with a greeting, up to three buttons and a branch for each answer.
- Let the AI answer the how-to questions your content covers, grounded in the sources you imported.
- Keep people for the rest: anything the flow does not close lands in Unassigned for a person.
How the agent is trained is on the AI agent page.
Still have a question? Contact us or browse the docs.
Script the known paths. Let the AI take the rest.
One canvas for buttons, rules, routing, tickets and grounded AI answers.
No credit card required