CSAT survey previewer
Design the rating ask your visitors see: your own prompt, stars, emoji or thumbs, on a 3, 5 or 7 point scale. It mirrors the card Sellio sends in website chat.
Website chatPreview
Thanks, that worked!
How would you rate the help you got today?
Tap a rating to see the thank-you state
Survey
This mirrors the rating card Sellio shows in website chat. In the product, agents send it from the inbox or an automation sends it after the conversation goes idle. Scores land in analytics as CSAT. Work out your CSAT score.
How to use it
- 1Write the prompt your visitors will see, or start from one of the presets.
- 2Choose stars, emoji or thumbs, and the scale — the preview is the same rating card Sellio shows in website chat.
- 3Copy the prompt, or share the link so your team can see the same preview.
FAQ
No. It is a visual preview only: nothing is sent, stored or recorded. It mirrors the rating card Sellio shows in website chat.
- Design the ask. Write your own prompt, choose stars, emoji or thumbs, and a 3, 5 or 7 point scale.
- Same card as the product. The preview matches the rating card Sellio sends after a chat.
- Share the preview. Copy the prompt or send the link so your team sees the same design.
Work out your score from the responses with the CSAT calculator.
Still have a question? Contact us or browse the docs.
Share
Related tools
See also: Shared inbox