Chatbot ROI calculator

Model deflection on website chat against agent cost. Sellio AI runs on website chat with included credits on paid plans.

ROI

1,775%

450 conversations deflected / month

Net saving / month

$2,130

Cost avoided minus spend

Cost avoided / month

$2,250

Inputs

%
0% (min)100% (max)

Share resolved without a human reply

$

Agent minutes × loaded hourly rate

$

Default: Essentials $95 + $25 included AI credits

  1. Cost avoided / month$2,250
  2. AI + plan spend / month$120

AI replies run on website chat only. WhatsApp, Instagram, Telegram and email stay with your team in Sellio.

How to use it

  1. 1Enter website-chat conversations per month and the share you expect AI to deflect.
  2. 2Set what a manual reply costs you and the monthly AI + plan spend (Essentials is prefilled).
  3. 3Read ROI, net saving and cost avoided. AI replies apply to website chat only.

FAQ

No. Sellio's AI replies run on website chat only, so this calculator models deflection there. WhatsApp and other channels go to your team in the inbox.

  • Count website chat conversations only. Enter the monthly volume from your site, not your total ticket count.
  • Keep the channel mix honest. If half your volume is WhatsApp or email, that half is not deflected by AI.
  • Plan spend is prefilled. Essentials is the default; change it to the plan and AI spend you expect.

Read what the agent does on the AI customer service agent page.

Still have a question? Contact us or browse the docs.

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See also: AI agent