Changelog

When you import a website, each page is loaded in a real browser first, so sites that block simple requests or build their pages with JavaScript import correctly.

The widget Home has a new design, and you can give its header an animated background in your widget settings.

Switch between a reply to the customer, an internal note for your team and a new ticket from one switch in the reply box, or with keyboard shortcuts.

WhatsApp allows free-form replies only within 24 hours of the customer's last message. The reply box now shows when that window has closed and lets you send one of your approved templates instead.

Drag files onto the reply box to attach them, and expand it into a bigger editor for long replies.

Rating requests in a conversation now match the sender's message style, with clearer stars.

Connect with Facebook in Settings, Integrations to bring WhatsApp, Instagram and Messenger messages into your inbox. Replies you send from Sellio reach the customer in the app they wrote from.

Connect your own Twilio account and number. Text messages arrive as conversations and your replies are sent from your number.

Every analytics page shares one toolbar for filters, export and refresh, and opens on the last 30 days.

Ratings are coloured from green to red, so unhappy customers stand out at a glance.

Pick light, dark or system from the account menu, or press D to switch.

Verify your company's email domain in Settings, Security and connect your identity provider with OpenID Connect or SAML 2.0, for example Okta, Microsoft Entra ID or Google Workspace. Teammates then sign in with their work email and join your workspace.

Bought Sellio through a partner deal? Enter your license code in Settings, Billing or at sellio.chat/redeem to activate your plan.

Opening an invite link takes you straight to joining the workspace instead of a page that kept loading.