Stripe billing beside every support conversation
Billing questions are faster when the answer is on screen. Sellio finds the customer in Stripe by email and shows their subscriptions and recent charges in the conversation's details panel, read-only.
What you can do with Stripe
Answer billing questions on the spot
See the plan, its status and the latest charges while you reply, without opening the Stripe dashboard.
Spot a failed payment
A declined charge or a subscription past due is visible the moment the customer writes in.
Read-only by design
Sellio reads customers, subscriptions and charges. It never creates, refunds or changes anything in Stripe.
How it works
- 1
Connect Stripe
An owner or admin opens Settings, Integrations and connects the Stripe account.
- 2
Open a conversation
Sellio matches the visitor's email to the newest Stripe customer with that address.
- 3
Read the Stripe card
Subscriptions and recent charges show in the details panel beside the thread.
Coming soon. Stripe is built and shows as Coming soon in the dashboard while we finish its production setup.
Stripe integration FAQ
No. The Stripe integration is read-only, so agents see billing but every change still happens in Stripe.
What agents see: the customer's subscriptions with their status and the most recent charges. How it matches: by email address, using the newest Stripe customer when there are several. What it never does: create customers, issue refunds or edit subscriptions.
Read how Sellio handles data from connected apps.
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