Create Linear issues from support conversations
When a customer reports a bug, file it without copying and pasting. Sellio creates the Linear issue with a title, an excerpt of the conversation and a link back to it, and shows the issue's live status in the inbox.
What you can do with Linear
File bugs with the context attached
The issue opens with a prefilled title, a transcript excerpt and a link back to the conversation.
Pick the team and priority
Send each issue to the right Linear team with a priority, or let it go to the default team an admin chose.
Follow the fix from the inbox
Linked issues show their live Linear status in the conversation's Issues card, so you know when to write back.
How it works
- 1
Connect Linear
An owner or admin opens Settings, Integrations, signs in to Linear and can set a default team.
- 2
Create an issue
From a conversation, open the Issues card, check the prefilled title and excerpt, and create it.
- 3
Close the loop
When the issue moves in Linear, its status in the inbox moves with it.
Coming soon. Linear is built and shows as Coming soon in the dashboard while we finish its production setup.
Linear integration FAQ
Each issue carries enough context for an engineer to start without asking support for details.
Title: prefilled from the conversation, editable before you create it. Description: an excerpt of the transcript and a link back to the Sellio conversation. Routing: the team and priority you choose, or the workspace's default team.
See how tickets work in Sellio alongside issues.
More integrations
See all
Coming soonJira
Create Jira issues from conversations, in the project you choose.
Coming soonHubSpot
See the HubSpot contact beside the conversation and log it as a note.
LiveNotion
Train the AI agent on the Notion pages and databases you pick.
LiveSlack
Every new conversation opens a Slack thread; reply there and it reaches the customer.