Shopify orders beside every support conversation
Where is my order? is the question every store gets. Sellio finds the shopper in Shopify and shows their total spent, order count, tags and five latest orders with payment and fulfillment status, right beside the conversation.
What you can do with Shopify
Answer order questions without the admin
The five latest orders show with their totals, payment status and fulfillment status while you reply.
Know your best customers
Total spent, number of orders and customer tags tell you who is writing before you answer.
Matched automatically
Sellio looks the shopper up by email first, then by phone number, and never edits anything in your store.
How it works
- 1
Connect your store
An owner or admin opens Settings, Integrations and signs in to Shopify.
- 2
Open a conversation
Sellio searches your store's customers for the visitor's email or phone number.
- 3
Read the Shopify card
Orders, spend and tags appear in the details panel beside the thread.
Coming soon. Shopify is built and shows as Coming soon in the dashboard while we finish its production setup.
Shopify integration FAQ
No. This integration shows Shopify order data in your inbox; the chat widget on your storefront is a separate install.
Order data: a read-only card with the shopper's orders, spend and tags beside each conversation. Storefront chat: the Sellio widget on your Shopify theme, which visitors use to reach you. Use both: most stores install the widget and connect the order data.
Add live chat to your Shopify store in a few minutes.
More integrations
See all
Coming soonStripe
Subscriptions and recent charges beside the conversation, read-only.
Coming soonHubSpot
See the HubSpot contact beside the conversation and log it as a note.
LiveShopify store
Put the chat widget on your Shopify storefront.
Coming soonCalendly
Insert a single-use booking link into any reply.