MCP server integrationLive

Ask your AI assistant about your support

Sellio runs a Model Context Protocol server, so an assistant like Claude can read your conversations, contacts, tickets and support performance on request. It is read-only and signs in with a Sellio API key.

What you can do with MCP server

Summaries on request

Ask what customers wrote about this week and the assistant reads the conversations to answer.

Look up a customer

Find a contact, their conversations and their tickets without opening the dashboard.

Report on performance

Pull response times and resolution numbers into a chat with your assistant.

How it works

  1. 1

    Create an API key

    In Settings, create a key with the read scopes the assistant needs.

  2. 2

    Add the server

    Point your MCP client at https://sellio.chat/mcp with the key as a Bearer token.

  3. 3

    Ask away

    The assistant calls Sellio's read-only tools to answer.

MCP server integration FAQ

It can read your support data through six read-only tools, and it can never change or send anything.

Conversations: list conversations and read their messages. Contacts and tickets: list contacts and tickets with their details. Performance: support metrics, on plans that include analytics. Status: a check that the key and connection work.

Read the API reference for scopes and limits.

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