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Desktop app

The same Sellio, in its own window: notifications that reach you when the browser is buried, an unread count on the icon, and updates that install themselves.

What it adds

The desktop app is the hosted dashboard inside a native window, so everything in the browser works the same way and nothing has to be set up twice. What the shell adds:

Notifications
System notifications for new conversations and replies, whatever is in front; clicking one brings the window up on that conversation. They follow your Settings, then Notifications choices.
Unread badge
The count of unread conversations on the dock or taskbar icon, so the window can stay hidden.
Its own window
A window that survives the browser closing, with the sidebar, inbox, contacts, tickets, automations, analytics and settings.
Updates
Checks for a new version on launch and every four hours, downloads it in the background, and asks to restart when it is ready.

Desktop apps are on every plan, Free included. Get them from the download page.

Install

Windows
Windows 10 or 11. Download the installer, run it, and Sellio appears in the Start menu.
macOS
macOS 12 Monterey or later. Two builds: Apple silicon and Intel. Apple menu, then About This Mac, shows which chip you have. Open the disk image and drag Sellio to Applications.

First launch

  1. 1
    Windows: SmartScreen may show an Unknown publisher notice while the code-signing certificate is pending. Choose More info, then Run anyway. It appears once.
  2. 2
    macOS: the app is signed but not yet notarized, so the first launch is blocked. Close the warning, open System Settings, then Privacy and Security, scroll down and choose Open Anyway beside Sellio. The app opens normally after that.

On a Mac the same thing can be done from Terminal, which clears the download flag: xattr -cr /Applications/Sellio.app.

Sign in

Sign in with your email and the six-digit code, as in the browser. Sign in with Google opens your system browser, because Google does not allow sign-in inside an app window; when it completes, the browser hands the session back to the app through a sellio:// link and the window comes forward signed in. If the app does not come forward, allow the link when the browser asks.

Updates

  • The app checks for a new version when it starts and every four hours after that.
  • A new version is downloaded in the background and offered with a Restart to update prompt; Later keeps the current one running until the next check.
  • Updates are signed; the app refuses one that does not verify.
  • Windows and macOS ship at the same version number. The current version is on the download page.
ℹ
The dashboard itself is the website, so most improvements arrive without an app update; the app updates when the shell changes.

Updated . Something wrong or missing? Tell us.

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